For support, please provide the following information:
Your School
Which software program showed the error?
What content was loaded in that software program?
What caused the error? Please explain the steps that were taken before the error occurred, and any other steps taken.
If we can follow your steps to recreate the error, it is much easier to find a solution.
Please describe the error. Write the error message, or copy and paste the error text if possible.
You can also take a screenshot of the error, using screencapture software, or by using the “Prt Sc” (Print Screen) button to copy the image to clipboard (you can then paste the image into software like Paint or Word).
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